Click on a selection below and see how HelpMeeting can make a difference in your business.

Business - strategy meetings, remote presentations, budget reviews, planning and status meetings

Help Desks - problem identification and resolution, training, configuration, support

Engineering - remote design reviews, inspections, joint development, field support

Education - distance learning, remote customer and employee training,  seminars,  tutoring

Service Providers - powerful, scalable, cost-effective, and secure data conferencing offer

More Applications ...

HelpMeeting requires only a web browser and a connection to the Internet/Intranet, no complicated installation, maintenance, or additional equipment is needed.  The web browser platform provides fast, easy, affordable, and reliable data conferencing.

Click on an application below for details ...

Advertising

• Collaborative development and consultation with distant offices

• Remote client presentations help speed the review and approval process

• Faster and more specific feedback from collaborative viewing, assist in developing quality proposals

• Remote meetings reduce travel time and related expenses

Architecture

• Collaborative design and development with remote offices

• Speeds proposal preparation time, reviews, and approval process

• Reduces travel time and associated expenses

• Improves communication between the architect, engineering, and construction site throughout the building cycle results in greater efficiency

Business

• Collaborative planning, project status, sales, budget, and strategy meetings with participants in remote offices or branches

• Saves travel time and related expenses while increasing meeting interaction among participants

• Provides real-time collaborative capabilities for telecommuters and off-site personnel

• HelpMeeting is firewall friendly 

• Improves preparation, distribution, and synchronization of meeting materials such as status reports or slide presentations

• Enhances inter-company communications between satellite offices, factories, and sales branches, reducing overall time to market

• Increases meeting efficiency with partners, suppliers, and customers.

                       

Conferencing Service Providers/Telcos

• Supplements existing audio and video conferencing services

• Scalable to thousands of simultaneous conferences

• Firewall friendly  

• Endpoint software is downloaded through the browser

• Customers need only a web browser and a connection to the Internet/Intranet

• Economical and easy to administer

• Local server and private labeling options are available

Conferences/Seminars

• Enables remote attendance of conferences and seminars

• Supplements audio conferencing  for remote attendees by enabling more active participation and interaction

• Virtual seminars can be over the Internet 

• Conference materials such as graphs, charts, and slides can be shared, modified, and downloaded in real time to remote participants

• Conference organizers can increase attendance by attracting off-site participants

• Saves travel time and related expenses

• Service can be made available for specific time intervals

Construction

• Project and status meetings from construction site with remote engineering offices

• Improved communications with suppliers and contractors

• Remote reviews with clients

• Collaborative on-site problem solving meetings with remote experts

• Any Windows program can be viewed and shared remotely, including popular architecture, engineering, and design programs

Consulting Services

• Remote client presentations, reviews, and status meetings

• Collaborative problem solving sessions with remote experts

• Saves travel time and related expenses

• Speeds client decision making and approval process

• Better interaction during meetings between on-site and remote participants

• Real time distribution of meeting materials, changes, action items, and meeting notes

                       

Distance Learning

• Remote classroom capabilities for corporate training and education

• Real time interactive educational experience supplements audio conferencing.  Instructors can incorporate visual teaching materials and real time demonstrations

• Ease of use, low cost, and quick setup enables more frequent and up to date training to be provided as needed.

• Teaching materials can be reviewed, modified, and distributed in real time. 

• Saves travel time and related expenses for instructors and students

• Enables remote subject matter experts to participate in lessons

• Instructors can offer additional 'help' to an individual student via a private chat session, or even take control of the student's computer to provide additional assistance

                       

Education

• Provides alternative to attending required on-site training courses (i.e. CEUs)

• Virtual classrooms save travel time and related expenses

• Powerful data conferencing capabilities include application sharing, chat, and file transfer

• Conference control features available to instructor for managing the conference

• Secure access requires valid conference name and password. Instructor and participants see a listing of all participants in the conference

• Real time distribution of teaching materials can be exchanged between instructor and students

Engineering

• Remote design reviews and inspections saves travel time and related expenses

• Real time collaborative meetings with manufacturing and field sites results in better communications for faster problem identification and resolution

• Enables joint design and development  between remote locations, i.e. CAD/CAM

• Design changes and modifications can be communicated faster, and more efficiently with remote experts

• Enables better communication between factories, contractors, suppliers, and customers

• Improved communications help to 'get it right the first time' saving time and money while improving quality and reducing time to market intervals

                       

Entertainment

• Script reviews and changes can be worked simultaneously by writers in remote locations, no more waiting for FAX or overnight deliveries

• Set designs, costumes, and music scores can be reviewed, changed, and approved remotely

• Assists in speeding the decision making process during meetings which helps to maintain production schedules saving time and money

• Better communications result in less misunderstandings, faster reaction to changes, and more effective identification and resolution of problems

• Production issues, budget, and related operations can be more effectively communicated during status meetings with remote offices

Fashion

• Collaborative development and reviews with remote designers

• Improved communications between designers and manufacturing enable changes to be incorporated faster and with less error. 

• Designers can now 'show' as well as provide verbal explanation of changes

• Remote buyer previews and new design introductions using HelpMeeting save travel time and expense

• More efficient communications between designers, manufacturing, suppliers, partners, and customers provides a competitive advantage enabling higher quality products, faster market turnaround, reduced costs, and better customer service

                       

Financial

• Real time reviews of client tax forms and returns.

• Accounting and budget reviews with remote offices

• Client and inter-office presentations

• Collaborative planning and status meetings

• Remote participants can more actively participate in meetings due to their ability to view and modify meeting materials including spreadsheets, presentations, and proposals

• Saves travel time and related expense, while improving efficiency

                       

Healthcare/Hospitals

• Collaborative review of medical research and studies

• Enables remote participation in medical seminars, distance learning, and training.  Enhancing professional skills while reducing travel time and related expense

• Improved medical supplier, contractor, and hospital administration communications

• Ability to access remote experts*

• Provides for the sharing, sending, and receiving of insurance forms, bills, and reports

*HelpMeeting is intended for educational or administrative applications only.  It should not be used for diagnostic or treatment purposes.

                       

Help Desks

• Ability to duplicate, diagnose, and correct problems while agent is 'viewing' in real time, reducing diagnostic time and number of on-site service calls

• Superior customer support by enabling agent to 'take control' of customer's application

• Agent is capable of verifying system configuration and setting system parameters

• Reduces customer and agent frustration by eliminating the need for time consuming and complicated verbal instructions to be given by the agent to analyze and correct problems especially for novice users

• Opportunity for new services and businesses to offer on line remote classes, tutoring, and support services for popular computer software applications

• Value added service for software vendors to offer customers

Hotel/Conference Centers

• Provide data conferencing capabilities for business seminars, conferences, and meetings enabling remote participants to 'attend'

• Value added service for business travelers enhancing communications and collaboration with their home office including sending and receiving slide presentations, spreadsheets, and documents.  Saves time, expense, and hassle of faxing or next day delivery services

• Improves hotel communications by providing the capability for sharing and collaborating on financial spreadsheets, budgets, menus, advertising literature, and other hotel related operations

• Enhances communications with hotel suppliers, consultants, and contractors

                       

Insurance

• Gain a competitive advantage by saving time and money in the processing of claims by enabling real time collaboration and review of documents with remote offices

• Provides the capability for simultaneous sharing, sending, and receiving of insurance claims from remote field sites including disaster areas

• Offer value added services by assisting in the filing and completion of on-line forms and insurance applications

• Permits remote experts to review and adjust claims with agents in real time, resulting in faster processing time, better customer service, and reduced costs

• Enhances communications between the local insurance branch and the home office by providing real time collaborative capabilities,  minimizing the number of  returned forms due to errors or omissions

                       

Interior Design

• Collaborative review of designs and layout proposals with remote designers and clients

• Materials and purchases can be selected and reviewed remotely with suppliers and contractors

• Project status and changes can be better communicated with builders, suppliers, home office, and clients

                       

Internet Service Providers

• Provide data conferencing services with minimal effort or investment

• Gain a competitive advantage while generating additional revenue and offering a value added service to customers

• Offer a superior solution at significantly less cost to business customers when compared to other data conferencing options

• Easy to use and intuitive interface through a web browser, custom labeling options available

• Service is scalable and upgradable from 3 to thousands of  simultaneous conferences with up to 8 participants per conference

• Unique pricing structure, pay only for the number of simultaneous conferences supported

• Endpoint software is distributed and updated through the browser

• A  powerful, economical, and scalable data conferencing solution available for ISPs and their customers

                       

Legal/Law

• Collaborative preparation, review, and modification of contracts and documents with remote offices, clients, and attorneys

• Speeds revision cycle and approval process

• Documents can be shared, modified, distributed, and received in real time, no waiting for fax machines or overnight delivery services

• Conferences are secure, conferences requires both a valid conference code and password to join, all participants in a conference are listed on each participants screen.

• Works through the web browser, no additional programs to learn

• Compatible and independent of audio conferencing services

• Private chat capability available to communicate with one or all of the meeting participants

                       

Manufacturing

• Improves quality control by providing real time collaborative communications between engineering, suppliers, contractors, and customers

• Remote expertise is available to help analyze and resolve problems faster

• Engineering and production changes can be shared, modified, reviewed, and approved in real time with the appropriate parties without waiting for a fax or over night delivery services, thereby accelerating the revision process

• Saves time and money while shortening production cycles, increasing efficiency, and improving overall product quality

• Data conferencing capability enables remote parties including suppliers, engineering, management, and manufacturing to simultaneously review production plans, data, and project status with a more powerful communications tool than just traditional audio conferencing alone

                   

Publishing

• Enables collaborative editing and review of articles, and manuscripts between writers, editors, and publishers

• Shortens the publishing cycle by providing real time capabilities to share, modify, review, and approve writings

• Articles and manuscripts can be distributed to all participants after modifications have been completed

• Allows remote experts to participate more effectively in meetings and reviews

• Travel expense and overnight delivery costs are reduced saving time and money

                       

Purchasing

• Enables purchase agents to 'shop' remotely guided by suppliers, reducing travel expense

• Purchase orders can be completed with supplier collaboration, accelerating the purchasing cycle, and minimizing order entry errors

• Enhances competitive advantage with improved customer service, support, and increased efficiency

• Enables collaborative review of product quality issues

• Special agreements or instructions can be documented, reviewed, approved, and distributed quickly

• Improved communications between suppliers, contractors, and customers

                       

Real Estate

• Collaborative review, approval, and exchanging of contracts, accelerating the sales cycle

• Enables guided 'tours' of available properties with remote clients for screening potential opportunities

• Any Windows program can be shared among the meeting participants

• Improves communications between distant offices for sharing listings and collaborating on client needs and available properties

                       

Remote Training

• Enables collaborative training classes, providing a more interactive learning environment when compared to just audio conferencing alone

• New procedures, maintenance operations, safety updates, and changes can be presented to a remote audience quickly and more cost effectively

• Learning is enhanced by the ability to view and distribute teaching materials simultaneously during the training

• Reduces travel time and related expenses for instructor and students

• Remote offices, factories, repair depots, and other locations can participate in training sessions, reducing operations costs

                       

Research

• Review research results and collaborate remotely with other scientists

• Reduce travel time and related expenses

• Enhance communications between distant laboratories, enabling researchers to work and collaborate together providing access to remote experts

                       

Retail

• Collaborative review of store front layouts, and merchandise display with main office or other locations

• Special programs, announcements, and training can be provided, reducing the need for travel to the main office

• Any Windows program can be shared among the meeting participants

• Business plans and status can be shared with the home office along with the supporting meeting materials, no waiting or expense of overnight mail or Fax

                       

Sales

• Collaborative sales meetings and presentations between distant offices

• Remote sales training and new product introductions

• Remote sales presentations with customers and suppliers

• Improved communications between home office and sales personnel on the road

• Any Windows program can be shared among the meeting participants

                       

Service and Support

• Remote support and control of any Windows applications including the Windows control panel

• Supplement existing telephone support using application sharing to enable agent to 'take control' of users PC to identify and correct problems

• Service personnel are able to 'see' exactly what the customers' see without having to interpret a customer's explanation

• Improve customer service while saving time and money by increasing the number of customers serviced per agent and reducing the average service time

                       

SOHO/Telecommuting

• Data conferencing supplement audio conferences enabling greater participation and collaboration in meetings with the home office

• Provides capabilities for new real time interactions with co-workers, such as co-authoring a document, reviewing a spreadsheet, or inspecting a software program

• Updated meeting materials can be distributed to participants without waiting for Fax or overnight delivery services

• Advanced data conferencing technology increases productivity and efficiency in remote meetings with management, co-workers, suppliers, contractors, and clients

• Reduces commuting to the home office and related expenses

                       

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